Refund Policy
Last updated: March 2026
1. Our Commitment
At BakeryBliss, we take pride in the quality of our products. If you are not satisfied with your order, we are here to help. Please review our refund policy below.
2. Eligibility for Refunds
You may be eligible for a refund in the following cases:
- The product received is damaged or defective
- The wrong product was delivered
- The order was not delivered within the promised timeframe
- Quality does not meet our stated standards
3. Refund Request Process
To request a refund, please contact us within 24 hours of delivery with your order number and a description of the issue. Photos of the product are helpful and may be required for quality-related claims. You can reach us at bakeryblissindia@gmail.com.
4. Refund Options
Depending on the issue, we may offer:
- Full refund: Credited to your original payment method within 5–7 business days
- Replacement: A fresh order delivered at no additional cost
- Store credit: Credit added to your BakeryBliss account for future orders
5. Non-Refundable Items
The following are not eligible for refunds:
- Orders cancelled after the 2-hour cancellation window
- Custom or personalised orders once production has started
- Products that have been partially consumed
- Issues reported more than 24 hours after delivery
6. Cancellation Refunds
Orders cancelled within 2 hours of placement will receive a full refund. The refund will be processed to your original payment method within 5–7 business days.
7. Contact Us
If you have questions about our refund policy or need to request a refund, please contact us at bakeryblissindia@gmail.com.